Our Approach

 Our Approach

At Direct Guard Services ,our approach to security is transparent. Direct Guard believes in a security principle that puts your interests first. Our risk-based approach designs a program customized to your needs, using the latest innovations in technology. We back your security program with the most vigilant security guards in California. Our integrated security solutions help you mitigate risk, reduce costs and drive compliance.

our process

 We Believe in Accountability

Since 2010, our reputation as California’s leading security guard company has been forged through our unwavering belief in being accountable to our clients. We back your security program with the most vigilant security personnel in California. Our security solutions are designed by people for people. From our expert security guards on the field, and our professional operations team, to our dedicated field supervisors and our engaged management team, each and every Direct Guard team member is personally accountable to you.

 Direct Guard Culture

We don’t make excuses. We stand by our word . And if we say we will do something, you can count on us to back it up. It’s this culture of accountability that dictates we take a transparent approach to our clients’ security needs. It’s why we don’t offer cookie-cutter solutions or off-the-shelf answers. It’s why we take the time to analyze and understand the security challenges you face, and then develop a security program that works for your unique needs and budget. And it’s why we have developed the most responsive, and reliable customer service experience.
With our depth of knowledge in security guard services, our focus on innovation and our never ending desire for self-improvement, Direct Guard Services is simply the right choice when looking for a dedicated security partner that’s committed to exceeding your highest expectations.

 Our 24/7 Dispatch Team

Our local dispatch center checks on our guards on an hourly basis to make sure their tasks are being completed. This continuous monitoring of our guards gives you the peace of mind that they are monitoring your property and hourly reports with pictures of your property are being sent directly to your email. You will get information in real-time.

Monitoring Security Officers

Monitoring Security Cameras

Answering Resident Calls

Answering Complaints

Information Flow

Scope of Work

Scope

Direct Guard Services shall provide the appropriate and necessary management and supervision for all employees. DGS will be solely responsible for its employee’s disciplinary actions. Direct Guard’s employees will follow all policies, rules, regulations established by the contracting parties.